Support & Contact

We're here to help! If you have any questions, encounter any issues with VisionFlash, or want to provide feedback, please don't hesitate to reach out.

Contact Information

The fastest way to get help is by emailing our support team directly:

Email: support@focustraining.online

We typically respond within 24-48 business hours.

Frequently Asked Questions

How do I cancel my subscription?

You can manage your subscription directly through the Apple App Store or Google Play Store settings on your device. Go to your subscriptions list, select VisionFlash, and choose "Cancel Subscription".

How do I request a refund?

Refunds are handled by the respective app stores. For iOS users, you will need to request a refund through Apple's Report a Problem page. For Android users, you can request a refund through the Google Play Store order history.

I forgot my password. How can I reset it?

You can reset your password from the login screen in the app. Tap on "Forgot Password?" and enter your email address. We will send you a link to reset your password.

How can I delete my account and data?

If you wish to completely remove your account and all associated data, please follow the instructions on our Data Deletion page.